MVMT Pilates Studio Policies


Grip Socks
For your safety and comfort, grip socks are required for every class. These specialized socks help ensure stability on the reformer, allowing for a safe and effective workout. If you forget to bring your own, we have grip socks available for purchase at the studio. Thank you for your understanding and cooperation!

Late Arrival Policy
You may join a class up to 5 minutes after the scheduled start time. However, to ensure a smooth experience for everyone, we recommend arriving at least 5 minutes early. This allows time to settle in, adjust your equipment, and get ready to enjoy your workout with minimal interruptions. Thank you for respecting this policy!

Parking Information
Parking is available at the upper lot where we’re located. If spaces are unavailable, you can also use the lower parking lot or the strip mall parking nearby and walk over. We aim to make your visit convenient and easy, so you can focus on your fitness journey without parking hassles.

Late Cancellation / No-Show Policy
To accommodate clients on the waitlist, please cancel any bookings more than 12 hours prior to your class time. Cancellations made less than 12 hours in advance are considered a “Late Cancel.” If you Late Cancel or No-Show, the session will be deducted from your package or membership. This policy ensures fair access to classes and helps us maintain a consistent schedule for all clients.

For members with the 30-classes-per-month autopay membership, a $14 fee applies for Late Cancels and a $20 fee applies for No-Shows. Thank you for respecting your fellow clients and helping us keep classes available for everyone who wishes to attend.

Waitlist Policy

Joining the Waitlist
If a class is full, you have the option to add yourself to the waitlist. By doing so, you’ll be automatically added to the class if a spot opens up at least 12 hours before the class start time. Please make sure your notifications are enabled in your app, so you can receive updates via text and/or email.

How the Waitlist Works

  • Automatic Enrollment: The system will automatically enroll you in the class if a space becomes available 12 hours prior to class start time. If you’ve been added, you’re responsible for attending, even if you missed the notification.

  • Self-Check and Cancellations: If you can no longer attend, please remove yourself from the waitlist to free up space for others.

  • Last-Minute Cancellations: If a spot opens up less than 12 hours before the class, you will not be automatically enrolled. In this case, check the schedule in the app, remove yourself from the waitlist, and book directly into the class if a spot is available.

This system ensures a fair and efficient waitlist experience, giving everyone a chance to join popular classes. Thank you for your cooperation!